The Power of Delegating

“One of the key skills I learned as a young businessman was the power of delegation. Along with my ability to listen to other people and realize when their suggestions are better than my own, this has helped me to attract and retain the excellent people on our team. If I set them challenges, keep encouraging them and create a dynamic environment, I find that people will always work hard.”
– Richard Branson (http://www.entrepreneur.com/article/217701#)

The Power of Delegating - Brie + Pixel Blog

As a manager or entrepreneur, it’s important to develop many different skills – technical skills, organizational skills and people skills. However, the only way to ensure you are highly effective at your job is the ability to delegate and delegate well. Don’t feel like your colleagues can complete a task as good or as efficiently as you? As a manager or business owner, delegating may be the only thing stopping you from being a complete management failure.

Instead of delegating, do you come up with excuses not to delegate? Here are a few:

  • You have too much going on to sit down and explain how to complete a task
  • You don’t know how to delegate or don’t see the value in delegating
  • You don’t trust your employees will get the job done right and on time

The best decision you could make today is to start delegating!

Your time is just as valuable as your employees time and handing off work to them so you can complete more important tasks is what makes you successful. Lessening your burden will make you more efficient, while allowing you to set higher goals and improve your performance.

Think about it…

If you make all the decisions and come up with all the new ideas, how will your employees ever feel like they should take the initiative themselves? Make them feel like they are part of the company and listen to their ideas, let them take the lead. You might find the insight from your employees motivates them to work harder since they feel like they are a part of the business’ success.

Whatever title you might have – Owner, Manager, Executive, CIO, CFO, President – the best thing you can do is start every work day delegating and encouraging your employees. You will only create an environment of trust with your employees willing to take on any project or task, no matter how big or small.

Giving your employees a feeling of empowerment will only strengthen their work ethic and make for a more successful business!

Advertisements

3 Ways To Prevent “Cyber Bullying” in Business

3 Ways to Prevent "Cyber Bulling" in Business - Brie + Pixel Blog

You’ve heard of the term “Cyber bullying” on a personal level, however with the rise in social media engagement it is quickly becoming more prominent in business as well. The relationship between customer and business on social media is taking the place of a one-on-one phone call when it comes to customer service, so monitoring your social media pages should be a top priority.

Here are a few tips to help insure your business is not vulnerable to Cyber bullying:

Be Active:
Any of your fans or followers can post a comment on your Facebook or Twitter page so if you remain aware and online, then you won’t be surprised when and if a negative comment happens. The unfortunate thing is no amount of good customer service will keep every single one of your customers happy. There will always be “that one customer” who just will never be satisfied no matter what. But if you remain active on your social media pages, chances are good that you will catch this negative comment quickly after it is posted and you can extinguish the possibility of a fire ball of negativity occurring at your brand’s expense.

Keep Calm & Carry On:
People always find it easier to pass judgment online, so never take negative comments personally – this will not help your business at all. Always remain calm and be respectful when dealing with each situation. If you see negative comments about your business or product that are proven to be false, simply set the record straight and provide accurate information. If this is not enough, it might be time to block the negative “trolls” that are badgering you for one reason or another trying to make you look like the bad guy. The unfortunate thing is as soon as you block them from your page, they will move on to another unsuspecting page.

Remain Professional & Positive:
Whether someone has posted a positive or negative comment to your page, always post a reply within an appropriate time frame to thank the customer for their feedback and you will offer a solution if necessary. In most instances, simply saying “Thank You” or “We apologize” goes a long way – sometimes the customer needs to know their feelings are validated by your business. Treat your response to every customer’s message as if you were talking to them on the phone or better yet face to face. Things are often said in a social media post that might not be said in an actual conversation. Represent your business or brand professionally because this is what will be remembered most in the end.

The relationship you have with your customers is your life line to continued success. If honesty and great customer service are the foundation of your business, you will always be guaranteed a great customer base who will want to talk positively online. Strive every day to give them something to talk about!

Follow me on Twitter (@brixelcreative) to get access to even more great tips for your business!

4 Amazing Things Adults Can Learn From Children

Forget about seminars, webinars or trade shows – we can learn the most from children! Let’s think back to our childhood when everything was simple; when every new experience was in one word…AMAZING!

We are born with all the tools necessary to live a successful and happy life, yet somewhere along our journey some of these tools are forgotten. Now, consider your present life as an adult. Most days are great and end without complaint. But then there are the days when nothing seems to go as planned and your whole day is consumed with negative thoughts.

Brixel Creative - What a child can teach an adult - brixelcreative.com

Do you think a baby even knows what negative thoughts are? Seriously, I can’t imagine a baby thinking “I hate the noise of this rattle, it is so annoying.”. Their thought process is much simpler than that – they think in the present moment. There are many things we can learn from children if we could just stop for a moment and pay attention. Here are a few that come to mind:

1. Stay Curious
Ask questions! Kids are famous for asking questions! Who? What? Where? When? Why? At one time or another, you’ve heard any one of these most commonly asked questions by kids. Their brains crave new knowledge and information so they can continue on their journey to figure out life.

When you realize you’ve lost the urge to think creatively or question your purpose, your world quickly becomes just you inside a box – extremely boring. Kids are very passionate about life and nothing stops them from living in the present moment. Learning is always fun so why not incorporate this into your life every day. Don’t be afraid to stay curious – it will only enhance every situation in your life!

2. Keep An Open Mind
Be positive even when you feel like you can’t. Smile even if it hurts. Doing these things every time you feel down is certain to bring you back up. Adults tend to focus more on what we have learned allowing for a very limited view on life, also neglecting the possibilities that could empower us to achieve more.

A child’s brain on the other hand is open to new opportunities to learn new things and experience delight in the world. Tapping into this open-minded thinking is an easy way to improve your life in both a personal and business aspect.

3. Laugh – A LOT
Go ahead, make a funny face or noise and you are guaranteed to get a child to laugh. Do the same thing to your boss, and well, maybe not the same reaction. Kids are always looking for a reason to laugh and be happy. Just the thought of a baby giggling is sure to make anyone smile.

It would do us all some good to take away the schedules, deadlines and commitments and laugh a little more. The time you spend seeing the humor in life will only have a positive outcome for when you get back to work.

4. Never Quit
Try and try again. At any given time in a child’s life, they are working towards a milestone. Whether it is sitting up, crawling, walking or throwing a ball – these are huge accomplishments if you think about it. The persistence it takes is unimaginable.

So imagine a baby giving up on walking? Never gonna happen! They have it in their mind that they can accomplish anything – they have no doubt. Believe you can achieve greatness, because it all starts with YOU! Put in the effort and everything is sure to fall into place.

 

You see, children are certainly a valuable learning tool we can all use as adults. We just need to take the time to observe children in action and we will all learn some great life lessons.

5 Reasons Why Social Media is Alot Like Dating

Ever notice the similarities between social media and dating? Think about it…as with dating, there are many of the same rules when it comes to presenting your business on social media as well. Here are a few to help you improve your online presence.

Brixel Creative Blog - 5 Reasons Social Media is alot like Dating

1. First impressions

This is a big one! You wouldn’t walk into a first date wearing your sweaty gym clothes – that wouldn’t make for a very good first impression now would it. It’s not so much your clothing or that we focus on looks first, its simply that you should always put your best foot forward. This is the same with social media. If you have a potential client visit your LinkedIn page and it is incomplete or you have no profile photo, this is a problem. If you are on social media, all the information you can fill in should be done as soon as you sign up. If you have to, put in a placeholder photo just so there is something there instead of the “generic” avatar image. Chances are you won’t get any likes or follows if you profile is incomplete. Something is always better than nothing!

2. Be a good listener

Listening is very important whether on a first date or on social media, and for life in general. The better you communicate, the more connections you can establish early on to build your social community. Pay attention to trending topics so you can join in on the conversation, Twitter is a great example of this. With so many people tweeting 24/7, there surely is a lot to talk about. Between tweets, retweets, mentions and comments, engagement is necessary and taking genuine interest in your fans and followers is a must to keep them around. You must show interest in them and be human just as you would if you met them in person.

3. Mind your manners

Manners always go a long way on a date, as it does on social media. Just like I tell my kids when they leave the house, “remember your manners”, all those participating in social media should keep this in mind while posting and commenting. So you might see drama happening on Facebook – stay out of it. There will always be someone that disagrees with another one’s views, and that’s okay but there is a right and wrong way to handle the situation. You should not be the one fueling the fire to spark engagement – this is not the engagement you want. Keep it professional if you are representing your business or brand and you can always leave a conversation if you start to feel uncomfortable. You are more likely to stand out if you are representing yourself in a positive manor.

4. Playing the field

Okay it’s not what you think, so let me explain! With so many social platforms out there, why stick with just one – explore your options and find the ones that are right for you. Don’t be afraid to experiment, because it’s impossible that they all will work for you. However, you should also keep in mind where your current and potential clients are on social media. If you get the most engagement from LinkedIn or Pinterest but you personally do not like it, oh well! Get over it! If it means more business for you, then so swallow your pride and make sure your presence is known.

5. Looks matter

Maybe this is true for dating – you know, love at first sight – but that’s not what I mean here. It’s the visual content on social media that matters most, because this is what is most likely to be shared more than any other post form. Photos will elicit more emotion from the viewer than just plain text so make sure your images are share worthy. They should be unique and follow your branding image. Use the same colors, fonts, even the same layout and always put your logo or website on the image because you never know who will see it. You only have a few seconds to grab the viewers’ attention, so you’ll always see an increase in engagement when you post photos. Go ahead, give it a try!

Let me know how these tips help your business! And if you have any tips to share, please let me know!